about-team-hdr

We have been there… now we‘re here to help you!

catherine-bynoe

As a Director of Care at Carestay Healthcare Services Inc., Catherine brings a wealth of knowledge and experience not only from the health care field, but also from the business sector. Prior to becoming a registered nurse 27 years ago, Catherine garnered valuable experience working with variety of organizations in areas such as communications, advertising and security investments. However, over the past few decades Catherine’s focus has been in healthcare.

Having acquired a vast knowledge base working as a Staff Nurse, in the medical, surgical and emergency departments of hospitals in the Greater Toronto Area, Catherine was provided with the opportunity to work as a traveling nurse in the United States. Upon her return to Canada, Catherine worked as a visiting community nurse for a non-profit nursing agency. Her placements over the past 3 decades have ranged from hospital emergency departments to providing case management services at a GTA Community Care Access Centre. She has also been a colleague, mentor and preceptor to other nurses and a Nurse Educator at a Pre Surgical Admission Centre at local community hospitals.

susan-di-lella

Susan brings a diverse background in business management and accounting systems to Carestay. Susan was employed in the financial and legal sectors for the past 30 years.

When a family member was hospitalized, Susan saw many inconsistencies in the healthcare system. As a caregiver, Susan experienced the gaps in home healthcare firsthand with her family.

Since that time, Susan has learned how to navigate and advocate for seniors in the community, and her desire to help the elderly has enhanced her knowledge in healthcare and role as Director of Operations in Carestay.

—— Our Mission ——

To provide heartfelt, compassionate care and to improve and enhance our clients’ quality of life wherever possible in the comfort of their own homes, amongst loved ones and friends. We offer you a number of care giving solutions 24 hours a day, 7 days a week, 365 days a year and on holidays.

—— Our Vision ——

To realize home and community healthcare as the successful future of Healthcare by building on trust, support, compassion and our wholistic approach to client care.

—— Our Values ——

To deliver with “CARE”… a happy, honest, nurturing environment that encourages, empowers and enriches our clients, patients and caregivers.

Committed and Compassionate Care

We are committed to meet your every need with passion, patience and dignity, to keep you at home amongst loved ones.

Accountability and Affordability

We are willing to meet you where you are. Caring is our concern. Our professionals are a dedicated team of hard workers bringing you “Peace of Mind”.

Resourceful and Respectful to Diversity

Education and regular upgrading of our professional caregivers; equipping them with the dynamic nursing knowledge to meet each person’s/client’s varied individualized changing needs adequately with grace to your satisfaction.

Empathy and going the extra mile for our client

We will support you in any and every way. We have a counselling and companion team to be with you in your bereavement and lost until you are ready to smile again. We hear you, and will be there to support you. We at Carestay have been there and know the pain and will not leave you but see you through.

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